Return & Refund Policy
Your satisfaction is our priority. If you are not completely satisfied with your purchase from Taseer Store, we are here to help.
Eligibility for Returns
You may request a return within 7 days of receiving your order, provided that:
• The product is unused and in its original packaging
• The product is not a consumable that has been opened
• The item is defective, damaged, or incorrect
Non-Returnable Items
• Opened herbal supplements or consumable products
• Products purchased on clearance or special discount
• Items returned after 7 days of delivery
How to Request a Return
1. Contact us at taseerstore@gmail.com with your order number and reason for return.
2. Our team will review your request within 48 hours.
3. If approved, we will arrange a pickup or guide you through the return process.
Refund Process
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days via your original payment method or store credit.
Damaged or Wrong Items
If you received a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no extra cost.